OM Foundation takes your privacy seriously and treats all financial information about any transaction you have with the Foundation as highly confidential. We do not share e-mail addresses or phone numbers of any of our donors or constituents

The Foundation deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with OM Foundation, we maintain the following policies:

• We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY for the purposes of accepting donations to OM Foundation. 
• We will not release or use this information for any other purpose unless we have your consent.
• We do not trade or sell your personal information with other organisations. 
• Donors may request, at any time, to not receive our solicitations.
• Donors may request to not receive certain mailings, such as our newsletter.
•  We do not track, collect or distribute personal information entered by those who visit our website.

To assure that philanthropy merits the respect and trust of the general public, we assure the following:

• To be informed of the foundation’s mission, of the way the foundation intends to use donated resources, and of its capacity to use donations effectively for their intended purposes
• To be informed of the identity of those serving on the foundation’s governing board, and to expect the board to exercise prudent judgment in its responsibilities
• To have access to the foundation’s most recent financial statements
• To receive appropriate acknowledgment and recognition
• To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law
• To expect that all relationships with individuals representing the foundation to the donor will be professional 
• To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors
• To have the opportunity for their names to be deleted from mailing lists that the foundation may intend to share.
• To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers

OM Foundation follows a reliable refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our donors in the donor forms, both offline and online. But in case of an unlikely event of an erroneous deduction or If the Donor wants to cancel/deduct the donation, OM Foundation will respond within 7 working days from the date of receiving the complaint from donor. The timely refund of the wrongly deduced amount will depend on type of card used during transaction. We would require a proof of deduction of the donation amount and a written communication for refund from the donor within two days after donation.

• In such cases if the receipt already has been issued, then the Donor need to return the original receipt at our official address.
• In the case of tax exemption certificate already issued, refund will not be possible.

*International donations will require more working days for refund